Neufia
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Neufia Consulting · Platforms · Reliability · Capability

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A platform consultancy

Build your platform. Make it reliable. Leave your team able to run it. In production.

Platforms, Reliability, and Capability. We run the functions. We do not advise on them from a slide deck.

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Fig. 01 · A year of incidents, then the year after174 → 21 incidents

Before

174 incidents

After

21 incidents

  • Quiet
  • Alert
  • Incident

Reliability as a designed property. The second year is what you buy: fewer incidents, fewer war rooms, a rota people will staff.

What we provide

Platforms, Reliability, and the Capability to run it themselves. Stood up in production, with confidence.

01 · Platforms

We build the cloud platform your teams ship on

Your cloud environment and the standard paths to ship software on it, so product teams can get what they need without raising a ticket. Landing zones, Kubernetes, Terraform: treated as a product, used every day, not left unused.

  • Landing zones and cloud estates on the providers you already run
  • Self-service instead of waiting on the platform team
  • Modernisation in slices, with production still up

02 · Reliability

We make that platform stay up

A reliability function so outages are a designed process, not a scramble. Incident command, monitoring, and security, so the same three people are not the only ones who can keep it running, and cost is watched next to uptime.

  • Incident practice and readiness before the next serious outage
  • Reliability targets, less busywork, on-call rotas people will staff
  • Security built into how the platform is actually run, not into a PDF

03 · Capability

We leave your people able to run it

Not a build-and-hand-over. Same engagement: hire, mentor, and upskill the people who will own the platform, including careers, how work is taken on, and AI tools used properly. When the engagement ends, the function still runs.

  • Operating model, roles, and career paths that scale
  • Hiring and mentoring into the shape we agreed
  • AI with skills and ways of working, not just extra licences

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What those three look like when they are missingThe problems leadership is already paying for.

Platforms

The estate grew sideways

Tickets

every new service still waits on the platform team

of platform load in immature orgs is still request-and-wait, not self-serve

Neufia answers

A paved road: templates, IaC, and a platform product that lets teams provision in minutes, and a cutover plan when the current cloud shape is the incident.

Reliability

Reliability is still firefighting

Reactive

incidents, war rooms, the same services, every quarter

  • Detect
    80%
  • Respond
    58%
  • Learn
    22%

Neufia answers

Incident command, service readiness, and an SRE operating model. Reliability as a designed property, not whoever is awake.

Capability

Delivery without enablement

200+

people onboarded to AI, the easy part

of tool and platform rollouts stall at ‘we built it’ without skills, rules, or ownership

Neufia answers

Upskill as we build. Careers, demand management, and AI enablement that survive the first quarter, so the function does not need me in the room.

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What the practice can answerTwo questions per area. The ones only someone who has run the function can answer.
  • PlatformsWhen is a cloud-to-cloud migration actually cheaper than living with the current shape, and what is the paved road on the other side?
  • PlatformsHow do you turn a platform team from a ticket queue into a product with self-service, without boiling the ocean on containers first?
  • ReliabilityHow do you grow an SRE function from two engineers to thirty without the craft collapsing into a queue?
  • ReliabilityHow do you move a division from standing war rooms to structured response and service readiness?
  • CapabilityWhat does an AI rollout look like after the licences are bought: skills, ways of working, adoption, and a backout plan when it gets too expensive?
  • CapabilityHow do you design engineer career paths that produce tech leads on purpose, not by accident, and leave that behind when the engagement ends?
Built for the organisationComplementary capacity, not a substitute for your team. Dual delivery: the work ships, and your people can run it.

Companies already running this way

You need a platform organisation that can carry the next three years of product growth, not another tooling slide. Platforms, reliability, and a bench that outlasts the consultancy, in that order.

  • Platform and SRE functions stood up as a system
  • Demand management against a real engineering budget
  • Capability left in the team, including AI enablement

Start-ups

You are standing the functions up for the first time, or you can see the heroics will not scale. Sequence it now: paved roads, reliability you can staff, and a team that can run it.

  • Paved roads before the ticket queue forms
  • Incident practice and on-call that people will staff
  • Hiring and career paths from the first handful of engineers

Organisations mid-transformation

Cloud migration, a reliability programme, an AI rollout, usually all at once. I help you pick the order, fund it, keep production up, and upskill while it ships.

  • Cloud estates, Kubernetes, Terraform, serverless
  • Zero-downtime migrations with an honest cutover plan
  • Dual delivery: build the thing, leave the people able to run it

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The work is drawn from running these functions, not advising on them from the outside.
  • PlatformsCloud platforms, Kubernetes, Terraform, Docker, serverless: landing zones, paved roads, and the operating model around them
  • ReliabilitySRE, incident management, observability, CI/CD, infrastructure as code, service readiness, DevSecOps
  • CapabilityTeam building, career pathways, demand management, AI enablement (skills, ways of working, adoption)