Neufia
Consulting

Neufia Consulting · Platforms · Reliability · Capability

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Platform engineering · SRE · Enablement

Build your platform. Make it reliable. Leave your team able to run it. In production.

Successful companies take the time and respect to get these three things right. We run the functions. We do not advise on them from a slide deck.

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Fig. 01 · A year of pages, then the year after174 → 21 pages

Before

174 pages

After

21 pages

  • Quiet
  • Paged
  • Incident

Reliability as a designed property. The second year is what you buy: fewer pages, fewer war rooms, a rota people will staff.

The three things that actually move the estate

These are the three pillars of success for any successful tech company. We have run this in production for some of the largest companies in the UK.

01 · Platforms

Paved roads, not ticket queues

The serious firms all build an internal platform as a product: opinionated paths for ship, watch, and run, so product teams stop waiting on a queue. Cloud estates, Kubernetes, Terraform, and developer platforms that get adopted, not shelf-ware.

  • Landing zones and cloud estates, whichever providers you already run
  • Self-service paved roads instead of platform tickets
  • Modernisation in slices, with production still up

02 · Reliability

SRE as a function, not a personality

DevOps and SRE are how the platform stays boring. Incident command, service readiness, observability, DevSecOps, designed so the same three people are not the availability plan, and cost sits next to uptime.

  • Incident practice and readiness before the next sev
  • SLOs, toil reduction, and on-call people will staff
  • Security process that follows the estate, not a PDF

03 · Capability

Leave the team able to run it

Advise, build, and upskill is the model the serious firms all sell, for a reason. Dual delivery: the platform ships, and the people who inherit it can operate it. Careers, demand, and AI enablement included, not bolted on after.

  • Operating model, roles, and career paths that scale
  • Hiring and mentoring into the shape we agreed
  • AI skills, rules and MCP, not a seat count

What those three look like when they are missing

The problems leadership is already paying for.

Platforms

The estate grew sideways

Tickets

every new service still waits on the platform team

of platform load in immature orgs is still request-and-wait, not self-serve

Neufia answers

A paved road: templates, IaC, and a platform product that lets teams provision in minutes, and a cutover plan when the current cloud shape is the incident.

Reliability

Reliability is still firefighting

Reactive

pages, war rooms, the same services, every quarter

  • Detect
    80%
  • Respond
    58%
  • Learn
    22%

Neufia answers

Incident command, service readiness, and an SRE operating model. Reliability as a designed property, not whoever is awake.

Capability

Delivery without enablement

200+

people onboarded to Claude Code and Cursor, the easy part

of tool and platform rollouts stall at ‘we built it’ without skills, rules, or ownership

Neufia answers

Upskill as we build. Careers, demand management, and AI enablement that survive the first quarter, so the function does not need me in the room.

What the practice can answer

Two questions per area. The ones only someone who has run the function can answer.

  • PlatformsWhen is a cloud-to-cloud migration actually cheaper than living with the current shape, and what is the paved road on the other side?
  • PlatformsHow do you turn a platform team from a ticket queue into a product with self-service, without boiling the ocean on Kubernetes first?
  • ReliabilityHow do you grow an SRE function from two engineers to thirty without the craft collapsing into a queue?
  • ReliabilityHow do you move a division from standing war rooms to structured response and service readiness?
  • CapabilityWhat does a Cursor and Claude Code rollout look like after the licences are bought: skills, rules, MCP, and adoption?
  • CapabilityHow do you design engineer career paths that produce tech leads on purpose, not by accident, and leave that behind when the engagement ends?

Built for the organisation

Complementary capacity, not a substitute for your team. Dual delivery: the work ships, and your people can run it.

Companies already running this way

You need a platform organisation that can carry the next three years of product growth, not another tooling slide. Platforms, reliability, and a bench that outlasts the consultancy, in that order.

  • Platform and SRE functions stood up as a system
  • Demand management against a real engineering budget
  • Capability left in the team, including AI enablement

Start-ups

You are standing the functions up for the first time, or you can see the heroics will not scale. Sequence it now: paved roads, reliability you can staff, and a team that can run it.

  • Paved roads before the ticket queue forms
  • Incident practice and on-call that people will staff
  • Hiring and career paths from the first handful of engineers

Organisations mid-transformation

Cloud migration, a reliability programme, an AI rollout, usually all at once. I help you pick the order, fund it, keep production up, and upskill while it ships.

  • Cloud estates, Kubernetes, Terraform, serverless
  • Zero-downtime migrations with an honest cutover plan
  • Dual delivery: build the thing, leave the people able to run it

The work is drawn from running these functions, not advising on them from the outside.

  • PlatformsCloud platforms, Kubernetes, Terraform, Docker, serverless: landing zones, paved roads, and the operating model around them
  • ReliabilitySRE, incident management, observability, CI/CD, infrastructure as code, service readiness, DevSecOps
  • CapabilityTeam building, career pathways, demand management, AI enablement (Claude Code, Cursor, skills, rules, MCP)