Cookie Policy
Last updated: 1 May 2026
Drafting disclosure
The Terms of Service, Privacy Policy, and Cookie Policy on Neufia were written with the help of artificial intelligence (AI) tools, then published by Neufia. They are not legal advice. If you need advice about your own situation, speak to a qualified lawyer.
By using Neufia, creating an account, or ticking the acceptance box at sign-up, you acknowledge that you have read these documents (including this notice) and agree to be bound by them as presented. For questions: hello@neufia.com.
This Cookie Policy explains how Neufia ("we") uses cookies and similar technologies on our websites and web experiences for users in the United Kingdom and United States.
For broader information about personal data, see our Privacy Policy.
1. What are cookies?
Cookies are small text files stored on your device. Similar technologiesinclude local storage, session storage, and pixels. Together we refer to these as "cookies" where the effect is similar.
2. How we use cookies
We use cookies and similar storage for:
- Strictly necessary / functional: to operate the Service—for example keeping you signed in (including through our authentication provider), security, load balancing, remembering preferences that are essential to display the site, and maintaining embedded experiences (such as chat) where cookies are required for session continuity.
- Preferences: to remember choices you make (for example theme or scene defaults) where we store them in the browser.
Analytics and advertising: We aim to use only what we need to run the product. If we add optional analytics or advertising cookies or similar trackers that are not strictly necessary, we will update this policy and, where UK or EU law requires, provide a consent mechanism before those non-essential cookies are set.
3. Third parties
Third-party services integrated into Neufia (for example authentication, hosting, media embeds, or chat) may set their own cookies subject to their policies. Review those services' documentation for details.
4. Your choices
You can control cookies through your browser settings (block, delete, or alert). Blocking strictly necessary cookies may break sign-in or security features. For mobile apps, use OS and in-app settings (for example notification permissions) rather than browser cookie controls.
5. Contact
Questions about this Cookie Policy: hello@neufia.com.